Sparkle City Comics & Neat Stuff Collectibles
sparklecitycomics.com | neatstuffcollectibles.com
Effective Date: April 22, 2026
This Privacy Policy applies to both Sparkle City Comics (sparklecitycomics.com) and Neat Stuff Collectibles (neatstuffcollectibles.com), which are operated as a unified business. By using either website, you agree to the practices described in this policy.
We take your privacy seriously. This document explains what information we collect, how we use it, how we protect it, and your rights with respect to it. Please read it carefully.
1. Who We Are
Sparkle City Comics and Neat Stuff Collectibles are brands of the same company, specializing in the buying, selling, consignment, and auction of vintage comic books, collectibles, trading cards, and related memorabilia. We operate nationally and accept submissions from individuals, estates, and collectors throughout the United States.
Contact: For privacy-related questions, please email us at info@sparklecitycomics.com or info@neatstuffcollectibles.com.
2. What Information We Collect
2.1 Information You Provide Directly
When you contact us, request a quote, submit items for purchase or consignment, or otherwise interact with our websites, we may collect:
- Your name, mailing address, email address, and phone number
- Details about items you wish to sell, consign, or have appraised (e.g., descriptions, photos, condition notes)
- Payment information (e.g., PayPal address, mailing address for check disbursement) — we do not store credit card numbers
- Communications you send to us, including emails, form submissions, and auction inquiries
2.2 Information Collected Automatically
When you visit our websites, we and our third-party service providers may automatically collect:
- IP address and general geographic location (city/region)
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Search terms used to find our websites
- Cookie identifiers and similar tracking data (see Section 6)
2.3 Information from Third Parties
We may receive information about you from third-party platforms such as eBay, Heritage Auctions, or social media platforms if you interact with us through those channels. This information is subject to those platforms’ own privacy policies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes for purchasing or consigning items
- Process transactions, including payments for items we purchase from you
- Manage and conduct auctions, including notifying winning bidders and consignors
- Send you confirmations, receipts, and transactional communications
- Improve our websites, content, and services based on usage patterns
- Send marketing communications, such as newsletters or auction alerts, if you have opted in
- Comply with legal obligations, including tax reporting and fraud prevention
- Protect the security and integrity of our business and websites
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. How We Share Your Information
We may share your information with:
4.1 Service Providers
We work with trusted third-party vendors who help us operate our business, including website hosting providers, email service providers, payment processors, and analytics tools. These vendors are contractually obligated to protect your data and may only use it to perform services on our behalf.
4.2 Auction Partners
If you consign items through our auction service, we may share relevant transaction information with auction platform partners (such as ComicLink, Heritage Auctions, or similar) solely to facilitate the listing and sale of your items.
4.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our business, our customers, or others.
4.4 Business Transfers
If Sparkle City Comics or Neat Stuff Collectibles is acquired, merged, or its assets are transferred, your information may be included among the transferred assets. We will notify you of any such change in accordance with applicable law.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Transaction records: retained for a minimum of 7 years for tax and accounting purposes
- Communication records: retained for up to 3 years unless an ongoing business relationship warrants longer retention
- Website analytics data: typically aggregated and anonymized after 26 months
You may request deletion of your personal information at any time (see Section 8), subject to our legal retention obligations.
6. Cookies and Tracking Technologies
Our websites use cookies and similar technologies to enhance your browsing experience and analyze site traffic. Types of cookies we use include:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Used to understand how visitors interact with our sites (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant advertising, if applicable
You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality. For information about opting out of Google Analytics, visit: tools.google.com/dlpage/gaoptout.
7. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data transmitted through our websites, access controls limiting who can view personal data, and regular review of our data handling practices.
However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security, and we encourage you to avoid sending sensitive financial information (e.g., full bank account numbers) via email or web forms.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal retention requirements
- Opt-out of marketing: Unsubscribe from email communications at any time using the unsubscribe link in any email or by contacting us directly
- Data portability: Request your data in a structured, machine-readable format where technically feasible
To exercise any of these rights, please contact us at info@sparklecitycomics.com or info@neatstuffcollectibles.com. We will respond within 30 days.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it is used, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
To submit a CCPA request, contact us at info@sparklecitycomics.com or info@neatstuffcollectibles.com with the subject line “CCPA Privacy Request.”
10. Children’s Privacy
Our websites are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 13 has submitted personal information to us, please contact us immediately.
11. Third-Party Links
Our websites may contain links to third-party websites, including auction platforms, grading services (such as CGC or CBCS), and social media platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the Effective Date at the top of this document and, where appropriate, notify you by email or by posting a prominent notice on our websites.
Your continued use of sparklecitycomics.com or neatstuffcollectibles.com after any update constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Sparkle City Comics
Website: sparklecitycomics.com
Email: info@sparklecitycomics.com
Neat Stuff Collectibles
Website: neatstuffcollectibles.com
Email: info@neatstuffcollectibles.com
We are committed to resolving any privacy concerns promptly and transparently.